Greenish Trade Ltd

Privacy Policy

Effective date: November 11, 2026

This Privacy Policy explains what information the Greenish Trade mobile app (Android package com.greenishtradeltd) and the Greenish Trade website at greenishtradeltd.com (together, "the Service") collect, why we collect it, who we share it with, and the choices you have. "We", "us" and "our" refer to Greenish Trade Ltd, Dhaka, Bangladesh. "You" refers to anyone who uses the Service.

Greenish Trade is a reseller platform. Resellers use the Service to browse products, place orders on behalf of their own customers, track deliveries, and withdraw their earnings. By creating an account or using the Service, you agree to the practices described here.

1. Information we collect

Account registration and profile

  • Full name
  • Email address
  • Mobile phone number
  • Business or page name (for example, your Facebook page or shop name)
  • Address
  • Date of birth
  • Password (sent to our server over an encrypted connection and never stored on your device)
  • Profile photo, if you choose to upload one. You pick the photo yourself, and the Service only receives the photo you select.

Orders you place for your customers

When you place an order, you enter delivery details for the person receiving the parcel:

  • Recipient name
  • Recipient phone number
  • Delivery address, district and thana (area)
  • Optional notes for the courier

We also store the products, variants, quantities, prices and selling prices in each order, along with your cart and favorite products. If you enter another person's details, you confirm that you have their permission to share those details with us so the order can be delivered.

Payments

  • For a reseller's first order, the delivery charge is paid in advance through bKash "Send Money" outside the Service. You then enter the bKash transaction number so we can verify the payment.
  • We do not ask for, collect or store your bKash PIN, card numbers or any other payment credentials.

Withdrawal (payout) details

To pay out your earnings, we collect the bank or mobile financial service account you add:

  • Account holder name
  • Bank name, branch and district
  • Account number
  • Routing number

We also keep records of your withdrawal requests (amount, note, status and payout transaction number), your balance, your earnings and your transaction history.

Information collected automatically

  • Push notification token (app): When you allow notifications, Firebase Cloud Messaging (a Google service) gives the app a device token. We link this token to your account so we can send you notifications about orders, notices and account activity.
  • App version (app): The app checks its version against the Google Play listing to tell you when an update is available. The version you dismissed is remembered on your device.
  • Network status (app): The app checks whether your device is online so it can show connection errors. This check stays on your device and is not sent to us.
  • Cookies and browser storage (website): The website stores a locale cookie to remember your language. When you sign in, your session details and cart are kept in your browser's local storage so you stay signed in. We do not use advertising or tracking cookies.
  • Server logs: Like most online services, our servers may record technical details of each request, such as IP address, date and time, and the request made. We use these logs for security and troubleshooting.

Information we do not collect

  • Your GPS or precise location (you choose your district and area by hand)
  • Your contacts, call logs, SMS, camera or microphone
  • Advertising IDs, third-party ads, or third-party analytics and advertising trackers

2. How we use your information

We use your information to:

  • Create and manage your reseller account, and verify it with a one-time password (OTP)
  • Sign you in and keep your session secure
  • Process, deliver, track and cancel orders
  • Verify your first-order delivery charge payment
  • Calculate your earnings and process withdrawal requests to the account you provided
  • Show your dashboard, balance, transaction history, cart and favorites
  • Send you notifications about orders, payments, notices and account activity
  • Check a recipient's delivery history with courier services before dispatch, to reduce fake and fraudulent orders (see section 3)
  • Respond to your questions and support requests
  • Detect, prevent and investigate fraud, abuse and security incidents
  • Comply with legal, tax and accounting obligations

We do not sell your personal information, and we do not use it for advertising.

3. How we share your information

We share information only as described below.

  • Courier and delivery partners: We share the recipient name, phone number, address and courier note with the courier company delivering the order. We also send the recipient's phone number to courier services to retrieve that number's past delivery record (total parcels, delivered, cancelled and any fraud reports). This helps resellers avoid fake orders.
  • Google Firebase Cloud Messaging: Used to deliver push notifications in the app. Google processes the device token and notification content. See Google's Privacy Policy.
  • YouTube: Learning and promotional videos are played with an embedded YouTube player. When you watch a video, YouTube (Google) may collect information under its own privacy policy.
  • Google Play: The app requests the public Google Play listing page to check for updates.
  • Payment and banking providers: Payout details are used to transfer your earnings to your bank or mobile financial service account.
  • Legal reasons: We may disclose information if the law requires it, or to protect the rights, property or safety of Greenish Trade, our users or others.
  • Business transfers: If Greenish Trade is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you if this happens.

When you follow a link to our Facebook page, Facebook group, Telegram channel or YouTube channel, it opens in another app or website. Those services have their own privacy policies.

4. Storage and security

  • Communication between the Service and our servers uses encrypted HTTPS connections.
  • In the app, your sign-in tokens and basic profile data are stored on your device in encrypted secure storage (Android Keystore).
  • Product images are cached on your device to make the app faster. You can clear this cache by clearing the app's storage in your device settings.
  • Access to personal data on our servers is limited to staff who need it to run the Service.

No method of transmission or storage is 100% secure. We work to protect your information, but we cannot guarantee absolute security.

5. How long we keep your information

  • We keep your account information for as long as your account is active.
  • We keep order, payment, withdrawal and transaction records for as long as we need them for accounting, tax, dispute resolution and fraud prevention, or as long as the law requires.
  • Server logs are kept for a limited period for security and troubleshooting.

6. Deleting your account

You can delete your account at any time:

  • In the app or on the website: Go to Profile → Delete Account and confirm. You will be signed out right away, and your account access and profile data will be removed.
  • By email: Send a request from your registered email address to greenishit.solution@gmail.com with the subject "Account Deletion Request". Include your registered email and mobile number. We will process the request within 30 days.

When your account is deleted, we remove your profile information (name, email, phone number, address, date of birth, page name and profile photo), your saved payout accounts and your notification token. Some records, such as completed orders, payments and withdrawals, may be kept in a form required for legal, tax or accounting purposes and fraud prevention. These records are not used for any other purpose.

Deletion cannot be undone.

7. App permissions

PermissionWhy the app needs it
InternetTo connect to our servers
Network stateTo detect when you are offline
NotificationsTo show order and account notifications (Android 13 and later asks you first)
Wake lockUsed by Firebase Cloud Messaging to deliver notifications
Photos (system picker)Only when you choose a profile photo. The app receives only the photo you select.
Save to galleryOnly when you choose to download a product image. Older Android versions may ask for storage permission.

You can turn off notifications or revoke permissions at any time in your device settings. Some features may not work without them.

8. Your choices and rights

You can:

  • View and update your profile from your Profile page
  • Change your password from Profile → Change Password
  • Add or remove payout accounts
  • Turn off notifications in your device settings
  • Delete your account as described in section 6
  • Contact us to ask what personal information we hold about you, or to request corrections

9. Children

The Service is a business tool for resellers. It is not intended for anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. If the changes are significant, we will notify you through the Service or by other means. Continuing to use the Service after an update means you accept the revised policy.

11. Contact us

If you have questions about this Privacy Policy or your personal information, contact us:

Download App